Duncan and Todd Group has been providing expert eye care since 1972. As a highly successful independent group of Opticians, we pride ourselves on offering the highest possible standard of patient care at each of our 30 practices across Scotland.
Due to growth, a new vacancy has come up for the position of Optical Dispenser to support our practices in Aberdeen. The role on offer focuses on providing excellent patient care and will typically involve the following duties:
Making recommendations to and advising patients on spectacle lens and spectacle frame options following their eye test with the resident Optometrist.
Carrying out basic repairs to spectacle frames.
Adjusting new and previously dispensed spectacle frames to ensure the most comfortable fit for patients.
Assisting patients with queries relating to every aspect of wearing spectacles and contact lenses.
Being the first point of contact for patients in the practice, face to face and over the telephone.
Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
Giving patients demonstrations on how to insert and remove contact lenses.
Processing deliveries and collections of stock.
Administration and maintenance of patient records, databases and NHS paperwork.
General housekeeping duties to ensure the practice is clean, tidy and presentable.
Other ad-hoc duties as and when required.
For this role, previous experience in an Optical Dispensing role is desirable. Qualification to FBDO level would be an advantage.
Duncan and Todd Opticians offers a fast paced, dynamic working environment so we are looking for someone who enjoys a challenge, is capable of hitting the ground running from day one, is a self starter and has exceptional interpersonal skills. In return we offer competitive pay and benefits and a supportive environment in which to develop your Dispensing skills and knowledge.
Job Types: Full-time, Permanent
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