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About Us

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The Duncan and Todd Group is one of the leading optical and hearing care specialists based in Scotland.

In operation for nearly 50 years, the Group encompasses over 40 retail branches, a multi-million pound ophthalmic lens laboratory as well as a corporate eyecare provision. Since 2018 the group has integrated audiology services into the business.

Our aim since day one has always been to provide professional, quality eye and hearing care and to make these services accessible to local communities – irrespective of whether you reside in a city or rural location, with 43 practices across Scotland there will be one near you.

Our brands include: Duncan and Todd Opticians and Hearing Care, 20 20 Opticians, JM MacDonald, IC Andrew, James Hughes, Browns and Douglas Dickie.

The group also operates the state-of-the-art laboratory, Caledonian Optical which based in Aberdeen provides lenses to all our optical branches, as well as over 200 clients across the UK.

Duncan and Todd Group also provides VDU, Safety and Driver eyecare solutions via Smart Employee Eyecare to help businesses across the UK and Ireland satisfy HSE legislation requirements.

A brief history

  1. 2022

    The Duncan and Todd group acquires The Spectacle Company, Gibson's Opticians Aberdeen and Eyewise, Banchory, creating new branches in Montrose and Banchory, increasing the portfolio of branches to 44.

  2. 2021

    I C Andrew in Banff joins the Duncan and Todd Group, increasing the portfolio of branches to 42.

  3. 2019

    Duncan and Todd Group acquire 9 Black & Lizar branches, increasing their portfolio to 41 branches across Scotland

  4. 2018

    Hearing Care is introduced across the group, enhancing the range of services available

  5. 2016

    Caledonian Optical introduces a new MEI machine to its production line.

    The Group's retail brands introduce an online booking function to their new websites.

  6. 2015

    20 20 Opticians joins the Duncan and Todd Group family.

    Caledonian Optical completes a half a million pound refurbishment.

  7. 2012

    JM MacDonald expands into Portree, Skye.

  8. 2013

    The Business Growth Fund invests £5.6m to fund store acquisitions, increase manufacturing capability and support sales growth.

  9. 2003

    JM MacDonald Inverness joins the Duncan and Todd Group.

  10. 2000

    Douglas Dickie joins the Duncan and Todd Group.

  11. 1991

    The Duncan and Todd Group establishes its corporate eyecare service across the UK.

  12. 1976

    Caledonian Optical opens as the lens manufacturer for the Duncan and Todd branches.

  13. 1972

    The first Duncan and Todd branch opens in Peterhead, Aberdeenshire.

Meet the team

Frances Web

Frances Rus

Managing Director

A qualified Dispensing Optician, with a wealth of experience in business and the optical industry, Frances Rus was appointed Managing Director in 2007 and has led the company through successful growth.

Ross

Ross McLellan

Finance Director

Ross joined the group in 2019 as CFO and has almost 20 years of experience as a chartered accountant in the energy sector in both the UK and Australia, where he worked for Ernst & Young.

Julie Mosgrove

Julie Mosgrove

Retail Director

Julie joined the company in 2012 as an optometrist before moving into the management team as Retail Development Manager. More recently Julie led the Professional Services team to then being promoted to Retail Director.

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Frankie Armstrong

Head of Finance

Frankie, a Chartered Accountant, has vast audit experience across a range of industries and in various locations including the Middle East. Frankie recently supported and managed the day-to-day operations of the Finance team and has now been promoted to Head of Finance.

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Mark Robertson

Head of Manufacturing

Joined in 1992 as a trainee lab technician. Held a variety of roles including: lab manager, business development manager and commercial manager. Appointed Head of Manufacturing at Caledonian Optical in 2017.

Ciara

Ciara McGrath

Group HR Manager

Joined in 2018, Ciara is an HR professional with over 15 years of experience in recruitment and human resources professions. Ciara supports and manages the HR team.

JAMIE

Jamie Ramage

Corporate Manager

Jamie joined the group in 2016 and has 10 years’ experience in Sales, Business Development and Key Account Management within high volume and fast-moving industries.

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Cheryl Smith

Marketing Manager

Joined the group in 2019 with 20 years of experience in consumer and retail marketing. Cheryl manages the marketing for the group including strategic planning and operations.

Kelly Daun

Kelly Daun

Group Project Manager

Kelly joined the group in 2021, and has over 15 years experience as a Project Manager working in various roles in the energy sector.

Kelly currently manages the group projects as well as the IT aspects of the business.