Head of Product

Job Overview

The Head of Product will define, manage and maintain the full commercial life cycle of products and services for D&T group, from business development, product inception, business case creation, product development, channel/branch management, pricing, financial analysis of results and continuous improvement, to include:-

• Frames
• Sunglasses
• Lenses
• Audiology products and Services
• Sundries
• Optical Services (e.g.OCT)

Working in collaboration with key stakeholders across the business including, but not limited to:- Marketing, retail leadership, buyers, procurement, lens technical specialists, professional services and Finance.

Responsible for managing a small team who make the frame selections and manage the stock within the branches/channel. This includes stock takes, replenishment of stock and channel blueprints.

Responsibilities

• Defines and maintains portfolio of products and services by branch/channel.
• Owns the catalogue – co-ordinating insights and expertise from across the business
• Generates business cases and completes ROI analysis
• Leads pricing with retail and finance
• Owns Promotions (definition, roll out, support and performance analysis)
• Manages all change requests and new product introduction
• Analysis of current product and service performance

What You Will Bring:

• Customer insights
• Retail Experience and Product Management for a multi SKU B2C business
• Complexity management
• Commercial acumen
• Clinical awareness
• Financially literate
• Business cases creation and ROI
• Excellent communication and listening
• Ability to gain consensus

Required Competencies:

• Excellent Communication skills
• Creative thinking
• Innovative
• Influencing skills
• Ability to work collaboratively
• Flexibility
• Ability to use own initiative – creative thinker

Required Work Experience

• Retail Experience and Product Management for a multi SKU B2C business.
• Previous experience in similar role, B2C multi product business – essential
• Experiencing of operating as a Senior Manager – essential
• Head of Product roles previously - desirable
• Experience of working in a clinical environment in a similar role - desirable

As a company, the D&T Group offer:

• Competitive salary
• 34 days annual leave (full time equivalent) inclusive of public holidays
• Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
• High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
• Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
• The opportunity to work for a company that cares.
• Career progression opportunities and further training.