J M MacDonald

I love this place. My family and I have been happy customers for many, many years now and we have always had Excellent Service. I popped into the branch today because I had broken my spectacle frames. (It is worth mentioning that my frame is an older model that is no longer stocked!) The team bent over backwards to assist me. I now have a temporary fix on my glasses, using a replacement arm from another frame which was most compatible to my own. I cannot describe how happy this made me, to be able to leave with a Functioning Pair of glasses (seeing as I myself cannot function properly without my specs! ) The team sourced me a replacement frame outwith Scotland - having chased a few lines of enquiry first. I now need only to wait for the new frames to arrive, whilst I can carry on with my temporary fix, and won’t need to buy new prescription lenses, which are varifocals and have treatments on them. In other words, the team helped save me a lot of money and made sure I left the branch a delighted customer. 5/5 review for sure. Definitely recommend. Thank you both. My heroes! 🫡

Excellent shop with top notch customer service. I lost one of the nose pads on my glasses while traveling so I went looking for a replacement. They didn't have the exact ones I needed, but gave me a well enough fitting pad that did its job until I was back home. Whilst in the back replacing it, they also gave them a good clean, tightened the screws on my frame and didn't charge me anything at all!

They are lovely to everyone and put a smile on everyone's faces as they wall through the door. I've had glasses for a whole and I struggle to cope without them 😅. They always have a way to fix them and improve my proscription. They are lovely people, professional but halerious to be around.

They are a really lovely bunch of people. You don't just have your appointment you have a laugh. They have a great range of glasses to pick from. I love when I have an appointment because it's a lovely cozy place in there, it's decorated for christmas now and it looks wonderful 🫶

Thank you for fixing my glasses so quickly!!! My frame snapped in two while on holiday on the beautiful Isle of Skye, my holiday would have been ruined if the amazing team at JM MacDonald Opticians wouldn’t have saved the day ! I left with a new frame that was chosen to fit my lenses from my broken pair, all while making sure they are adjusted to fit my face. Service in just under 20 min. Thank you so much to everyone working there, amazing team and had a great chat with the receptionist who told me so many stories about Isle of Skye while waiting for my glasses to be fixed. Great Scottish hospitality.