Browns Opticians

I had my two young children with me and all the staff were very accommodating, patient, and understanding. The test process was very pleasant and efficient for me. The staff members even reassured my children when they had to turn the lights off and got a book and mini lamp for them to look at. Because of how accomodating they were to them it meant things went smoothly. Huge thanks. It makes all the difference.

The staff at Browns are all very friendly and helpful. The optometrist explained everything about the eye test, gave advice where necessary and answered my questions. The lady that helped me choose my new glasses was also very helpful and knowledgeable. Good service all round.

It was Lincoln who took my appointment. He was extremely polite and very professional. He carefully explained in detail before carrying out each part of the eye exam process. It made me feel very relaxed and confident throughout the whole process. My current frames were loose at the bottom of one of the screws and one of the ladies very kindly tightened the leg and cleaned my frames very well. Overall a very enjoyable experience.

I recently had an appointment for a lens aftercare check, and I was really impressed with the service. The optician was very polite and carried out a thorough examination, which made me feel well looked after. While I was there, I also took the opportunity to browse new glasses and sunglasses. A lovely lady named Laura helped me choose some frames, and she was absolutely fantastic—friendly, honest with her opinions, and made me feel completely at ease throughout. All of the staff, both in person and over the phone, were incredibly helpful and pleasant to deal with. They answered all of my questions with patience and professionalism. Overall, it was a really positive experience!

Excellent and friendly customer service. They helped me pick out the correct size of glasses for my face. Also had a straight forward eye appointment. Very efficiently run and friendly place. Would highly recommend.