Browns Opticians

I just wanted to provide some feedback following my visit yesterday. The optometrist who conducted my eye test was fantastic. They were very thorough and took the time to explain everything, which made me feel at ease. It was clear that they really care about their patients. Additionally, the service I received after the test was exceptional. The staff member who assisted me was friendly, professional, and went above and beyond to help me choose the right eyewear. Overall, I’m very happy with my experience and appreciate the high level of care I received. Thank you for making my visit so pleasant!

Always glad to have my annual check-up with John. He's very professional, knowledgeable and radiates a genuine interest in his profession coupled with attentiveness to clients. I always learn something new from him. The front desk staff are always welcoming, proficient and jovial.

Thank you, Browns Opticians, for your fantastic service! I recently visited Browns Opticians in Edinburgh for an eye test, and I couldn’t be more impressed with their service. The team was not only professional and thorough during the eye test but also very helpful in offering advice following an eye injury I experienced a few months ago. What stood out to me was how quickly they managed to see me, ensuring I didn’t have to wait long for the care I needed. The staff took the time to explain everything in detail, answering my questions with patience and expertise, which made the whole experience stress-free and reassuring. If you’re looking for a friendly, efficient, and knowledgeable optician in Edinburgh, I highly recommend Browns Opticians.

I had an absolutely fantastic experience at Brown's Opticians! From the moment I walked in, the staff made me feel welcome and at ease. The reception team was friendly and efficient, ensuring that all my details were up-to-date and answering any questions I had. The eye examination was thorough and professional. The optometrist explained every step of the process, making it both informative and reassuring. They took the time to address my concerns and provided expert advice on maintaining my eye health. Choosing new glasses (in a previous visit) was a delight. The staff member was incredibly patient, offering helpful suggestions while respecting my preferences. They clearly had a great understanding of style and fit, and I left with a pair of frames I absolutely love! The entire experience (of both visits) was seamless, with an evident focus on customer care and attention to detail. I highly recommend Brown's Opticians to anyone looking for exceptional service and expert eye care. Thank you for making my visit so enjoyable!

It was excellent. I had emailed my concerns re my eyes and received a phone call in which all my concerns were acknowledged and the optician advised that I should come in for a check. I then had an appointment with John Pearson who was his usual extremely understanding and professional self who diagnosed the problem and treatment required. As I get older I get more stressed about any health issues and I felt so much better after my appointment.