Duncan and Todd

Great experience at Duncan & Todd - Elgin. I received a warm welcome and Nicole Cowie was superb throughout the eye examination. She was friendly and professional from start to finish. Would highly recommend to anyone needing an eye test in Morayshire.

I find all the staff very Friendly Efficient Helpful and Nicole in particular is so knowledgeable about my specific eye condition. I always leave feeling I've had a 5 star treatment.

From the minute we entered the store, staff were friendly and helpful, and the eye test was comprehensive. No pushy sales, but happy to adjust fit of my existing glasses which were bought elsewhere. Would thoroughly recommend.

Professional and friendly staff , helpful and supportive throughout my visit! Positive attitude and keen to advise! Modern well laid out premises and prompt service! I would recommend wholeheartedly!

I kept getting reminders from my usual optician to book an eye test. I tried to call them and book online but got nowhere. I went to my usual optician (a rival to T&D) and was advised very abruptly there were no weekend appointments available for at least ten weeks. I said i would think about it. I went straight to T&D who i had stopped using about ten years previously due to the rudeness of their optician at that time. I asked when it would be possible to book an appointment and was told two weeks time. I went in and was seen by a lovely optician, all the staff were so nice and polite with smiles. I was able to pick up my glasses two weeks later. Usually when i use the other optician it takes around a month. I know T&D are slightly more expensive but its well worth a better experience and being treated nicely and getting your glasses quicker.