Duncan and Todd

I knew I had some near range sight issues that were my screen being fine to see, but any paper documents closer to me weren't. I was given a full explanation of the type of lenses I required to make this workable, everything made sense. The fitting of the frames i chose after was really good. Excellent service, thanks Thanks

The staff were very professional and helpful in assisting me not only in the choice of my frames but in making the decision to actually purchase the glasses from Duncan & Todd and not to just take my results and run off to some price competitive site where yes I could have saved money, but I would not have received the service that was demonstrated to me on the day of my visit to Duncan & Todd.

Smiley welcome by the receptionist, always a good start. Shop was clean and warm, again very nice on a cold wet day. Eye test went smoothly, and on time, the optician explained everything as we went through it.

Very thorough examination and information explained well. Help to chose new frames was much appreciated and explanation of different types of lenses was very good. Was disappointed that the interest free credit offer wasn't explained or offered to me at time of payment, unfortunately I didn't find out about this until after my appointment so didn't ask at the time

I was greeted upon arrival by friendly staff and asked to be seated. I only had a very short wait until my eye exam was performed. The optician was very helpful and explained each step of the exam. I was then show in to the front shop to choose glasses and sunglasses by a very helpful lady. I chose my new glasses with her help and left very happy.