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Duncan and Todd

16-18 Whitehall Street, Dundee, DD1 4AF - Opening 1st May 2025

4.8 66 reviews Book Eye or Hearing Test Today
Wheelchair-accessible-entrance

Wheelchair-accessible-entrance

Credit and debit card payments

Credit and debit card payments

Interest-free payments

Interest-free payments

Opening Hours

Monday 9.00am - 5.30pm
Tuesday 9.00am - 5.30pm
Wednesday 9.00am - 5.30pm
Thursday 9.00am - 5.30pm
Friday 9.00am - 5.30pm
Saturday 9.00am - 5.30pm
Sunday Closed
We're on the move. Visit us at 16-18 Whitehall Street, Dundee, DD1 4AF

Opening 1st May 2025

Visit our friendly, experienced Duncan and Todd team at our brand new Dundee branch at 16-18 Whitehall Street, in the heart of the city centre. Our flagship opticians and hearing care centre offers eye tests, OCT scans, and contact lens appointments.

Browse a stylish selection of frames and discover ongoing offers like 2-for-1 on glasses and sunglasses in-store, and find your perfect eyewear with help and advice from our team.

Our Whitehall Street branch also includes a dedicated audiology centre, offering hearing health checks, device servicing, and our Hearsmart appointments, which includes a comprehensive ear health check and microsuction ear wax removal in one appointment for £70.

Call the branch today for a quick eligibility check and to book an appointment with our expert optometrists and audiologists.

Services at Our Whitehall Store

Eye Care

Glasses

Recycling Facilities

Our Whitehall Street branch offers recycling facilities.

About our Whitehall Street Opticians

Find our new Duncan & Todd Opticians and Hearing Care branch at 16-18 Whitehall Street from Thursday 1st May 2025. Formerly based on Commercial Street and Strathmartine Road, we’ve brought both teams together at our new flagship location in the heart of Dundee.

You’ll still see the same familiar faces you know and trust, in a fresh, modern space designed with your comfort and convenience in mind. From expert eye exams to tailored eyewear advice and an expanded collection of frames, look after your eye health and browse a stylish collection of glasses and sunglasses.

Our Whitehall Street branch also introduces a new dedicated audiology centre, offering hearing screenings, hearing health checks, and ear wax removal.

Book your appointment today at Duncan & Todd’s new Whitehall Street branch.

Eye Care & Tests

Book in for an eye test, with everything from basic eye examinations to more comprehensive checks available at our Whitehall Street opticians. Regular eye tests are important to stay on top of your eye health, and to manage any potential concerns. Our team can also help you with contact lenses.

Stylish Glasses

Browse our curated collection of stylish glasses frames in-store, including designs for women, men and children. 

Choose from classic frames, modern designs and styles by designer brands. Our Whitehall Street team are on hand to help you find your perfect glasses or sunglasses.

Hearing Care

We provide audiology services at our Dundee Whitehall Street store, including hearing tests and hearing health checks.

Our team can also carry out Hearsmart appointments, which include a full hearing health examination and ear wax removal.

Where to Find Us

Located at 16-18 Whitehall Street, Dundee, DD1 4AF, our new branch is situated in the heart of Dundee city centre, making it easy to pop in for all your eye and hearing care needs. Our Whitehall Street branch is just a short walk from local bus routes and nearby parking, so the store is easily accessible whether you’re coming by car or public transport. The branch is also wheelchair accessible.

Car

There is no on-site parking at our Dundee Whitehall Street branch, but there are several nearby car parks within a short walking distance. The nearest is the Gellatly Street car park, just a 5-minute walk away. On-street parking is also available along Whitehall Street and surrounding roads.

Bus

The closest bus stops are just around the corner on Reform Street and Nethergate, both less than a 3-minute walk from the store. Dundee Bus Station is also nearby - around a 10-minute walk from our Whitehall Street branch.

Train

Dundee Train Station is just a 5-minute walk from our Whitehall Street branch, or a quick 2-minute journey by taxi.

Customer Reviews

Reviews Carousel

Evelyn Findlay

3 weeks ago

Thorough, precis examination by Craig Buchanan. Craig was very friendly and informative explaining everything as he examined my eyes and informed me on every aspect of my examination. He is a credit to Duncan & Todd Also the staff in the Brook Street branch where also friendly and helpful. Would definitely trust them to look after my eyes in the future.

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Dawn Findlay

3 months ago

Very friendly, professional. Susan, and John and are brilliant. Really happy with the service I receive from Susan and John. I have been a customer for over 6 years now and spent a lot of money. Taking away the 6 month interest free is a bad move. It is the difference between customers being able to afford it and not and going elsewhere.

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Brogan Connelly

5 months ago

Excellent experience and service with John! He helped to guide me in picking out new frames, and even looked at my old Tom Ford sunglasses to help me! Will definitely be back and looking forward to my new glasses, I enjoyed it so much I’ll be back for my hearing test a few weeks! 5 star service and felt so welcome and listened to! Brilliant🫶🏻

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Lindsey McCowan

a year ago

When I came in for an eye test in July 23 the optician discovered a growth on my retina, spreading onto my iris. He referred me to the eye clinic at Ninewell's. In January 2024 they operated and removed the growth. I returned to Duncan and Todd to complete my eye test and ordered glasses. I am very thankful for such thorough examination and referral to correct the problem. Very efficient and professional.

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Douglas Carrie

a year ago

Eye test - efficiently done - friendly session - covered all aspects of what I would have expected. Returned couple of weeks later to pick up the spectacles - again, friendly and efficient service. Excellent overall experience (including 2 for 1 offer!). Spectacles perfect!

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